Shipping and returns

SHIPPING

Your package will be delivered by FEDEX courier service.

The shipping time is around 3-7 days.

We have determined regions in shipping:

EU1

Austria, Czechia, Slovakia

Standard	0kg–5kg	€14.90 EUR
Standard	5.1kg–10kg	€18.90 EUR
Standard extra	15kg and up	€24.90 EUR

EU2

Belgium, France, Germany, Ireland, Italy, Netherlands, Poland, Romania, Slovenia, Croatia, Monaco, Luxembourg

Standard	0kg–5kg	€18.00 EUR
Standard	5.5kg–10kg	€21.00 EUR
Standard extra	15kg and up	€29.00 EUR

EU3

Bulgaria, Denmark, Estonia, Finland, Greece, Latvia, Lithuania, Norway, Portugal, Spain, Sweden Show less

Standard	0kg–5kg	€24.90 EUR
Standard	5kg–10kg	€29.00 EUR
Standard extra	15kg and up	€49.00 EUR

The general deadline set for the fulfilment of the order is a maximum of 3-5 days of the confirmation of the order. In the event of the Seller’s delay, the Buyer is entitled to set an additional deadline. If the Seller fails to meet the additional deadline, the Buyer may withdraw from the contract.

RETURN

Please do not hesitate to contact us if you have any question. Never send back products before you have contacted us!

The consumer may submit consumer objections related to any Product or to the Seller’s activity at the contact details below:

Phone: +36-30-726-2613
Web address: https://adamohammock.eu
E-mail: info@adamo.hu

The consumer may submit a complaint to the Business verbally or in writing, concerning the conduct, activities or omissions of the Business, or a person acting on behalf or for the benefit of the Business, which is directly related to the distribution or sale of Products to consumers.The Seller’s obligations in the event of the consumer’s withdrawal

The Seller’s obligation to refund

If, in line with section 22 of Government Decree 45/2014 (II. 26.), the consumer withdraws from the contract, the Seller shall refund the full amount paid by the Buyer as consideration within 14 days, including the costs incurred in connection with the performance, such as the delivery fee. Please note that this provision does not apply to additional costs incurred as a result of choosing a delivery option other than the least expensive standard mode of delivery.

The manner of fulfilling the Seller’s refund obligation

In the event of withdrawal or termination exercised in line with section 22 of Government Decree 45/2014 (II. 26.), the Seller refunds the amount repayable to the consumer by using the same payment method that was used by the consumer. With the express consent of the consumer, the Seller may use a different payment method, but the consumer may not be charged any additional fees as a result. The Seller will not be liable for any delay arising from the incorrect and/or inaccurate indication of the bank account number or mailing address by the consumer.

Additional costs

If the consumer has expressly chosen a delivery option other than the least expensive standard delivery method, the Seller is not obliged to refund the additional costs resulting from that choice. In such cases, our refund obligation only covers the stated standard delivery fees.

Right to withhold performance

The Seller may withhold the amount payable to the consumer until the consumer has returned the Product or provided unequivocal proof that they have returned it, whichever occurs earlier. We are unable to accept consignments sent by cash on delivery or with postage payable by the addressee.

The consumer’s obligations in the event of withdrawal or termination

Returning the Product

If, in accordance with Section 22 of Government Decree 45/2014 (II. 26.), the consumer withdraws from the contract, they are obliged to return the Product or hand it over to the Seller or to a person designated by the Seller to accept Products, without undue delay and no later than fourteen days after giving notice of withdrawal. The return obligation is deemed to have been fulfilled within the deadline if the consumer dispatches the Product before the deadline expires.

Bearing the direct costs incurred in connection with returning the Product

The direct costs of returning the Product are borne by the consumer. The Product must be sent to the Seller’s address. If, after performance has begun, the consumer terminates an off-premises or distance contract for the provision of services, they are obliged to pay the Business a fee proportionate to the service performed up to the date on which notice of termination is given. This proportionate amount payable by the consumer is to be determined based on the total amount of consideration specified in the contract, including applicable taxes. If the consumer proves that the amount calculated in this way is excessively high, the proportionate amount is to be calculated based on the market value of the services performed up to the date of termination. Please note that we are unable to accept consignments sent by cash on delivery or with postage payable by the addressee.

Consumer liability for depreciation

The consumer is liable for any depreciation resulting from use exceeding the use necessary to determine the nature, properties, and operation of the Product.

The right of withdrawal cannot be exercised in the following cases

The Seller expressly notes that you may not exercise your right of withdrawal in the cases listed in paragraph (1) of Section 29 of Government Decree 45/2014 (II. 26.):

after the service has been fully performed; however, if the contract establishes a payment obligation for the consumer, this exception may only be relied upon if, before performance commenced, the consumer expressly consented to and acknowledged that they would lose their right of withdrawal as soon as the contract was fully performed by the Business;
with regard to Products or services whose price or fee depends on fluctuations in the financial market that cannot be influenced by the Business and which may occur even during the period set for exercising the right of withdrawal;
in the case of non-prefabricated Products produced based on the consumer's instructions and express request, or Products that have clearly been tailored to the consumer;
in the case of perishable Products or Products with a short shelf life;
in the case of Products in sealed packaging that cannot be returned once opened after delivery for health protection or hygienic reasons;
in the case of Products which, due to their nature, become inseparably mixed with other Products after delivery;
in the case of alcoholic beverages whose actual value depends on fluctuations in the financial market that cannot be influenced by the Business, and whose price was agreed upon by the parties when the sales contract was concluded, but the contract will only be performed after the thirtieth day following the conclusion of the contract;
in the case of contracts for services where the Business contacts the consumer at the consumer's express request in order to carry out urgent repair or maintenance work;
with regard to the sale and purchase of audio and video recordings in sealed packaging or copies of computer software, if the consumer has opened the packaging after delivery;
with regard to newspapers, magazines and periodicals, with the exception of subscription contracts;
in the case of contracts concluded at a public auction;
with the exception of housing services, in the case of contracts for the provision of accommodation, transport, car rental, catering services or services related to leisure activities, if a deadline or time limit was set for performance in the contract;
with regard to digital content provided on a non-physical data carrier, if the Seller has commenced its performance with the express, prior consent of the consumer, and if the consumer, simultaneously with giving that consent, acknowledged in a statement that they would lose the right of withdrawal as soon as performance commenced, and the Business has sent a confirmation to the consumer.